Terms and conditions

GUIDE TO NEW CUSTOMERS
Welcome to the DRYCRI world!
 

GENERAL CONDITIONS OF SALE
The offer and sale of products on our website "www.drycri.com" are governed by these General Conditions of Sale.
The products purchased on www.drycri.com are sold directly by ON I' ANA' GROUP DI AD, with registered office in  Via Triulziana 10/12,  20097 _cc781905 -5cde-3194-bb3b-136bad5cf58d_San Donato Milanese (MI), mail: info@drycri.com
The General Conditions of Sale are governed by Italian law and in particular by the Legislative Decree of 22 May 199
n ° 185 on distance contracts and by Legislative Decree 9 April 2003 n ° 70 on certain aspects concerning electronic commerce.
DRYCRI offers the products for sale on www.drycri.com and carries out its e-commerce activity exclusively towards its end users who are "consumers".
When we speak of "consumers" we refer to any natural person acting onwww.drycri.comfor purposes not related to one's commercial, entrepreneurial or professional activity, possibly carried out. If you are not a "consumer", we invite you to refrain from concluding commercial transactions on www.drycri.com.
In application of article 6D.lg.185/99 DRYCRI reserves the right not to execute orders from subjects other than the "Consumer" or in any case to orders that do not comply with its commercial policy.
Guarantees and indications of prices and products

On www.drycri.com only items with the DRYCRI brand are offered for sale.
The essential characteristics of the products are presented on www.drycri.com within each product sheet. However, the images and colors of the products offered for sale may not correspond to the real ones due to the Internet browser and monitor used.
Product prices may be subject to updates. Check the final sale price before submitting the relevant order form.
All products are equipped with an identification tag fixed with a disposable seal.
DRYCRI in the case of exercise of the right of withdrawal by the consumer, has the right not to accept the return of products that do not have the relative tag or that have been altered in their essential and qualitative characteristics or that have been damaged.

DRYCRI offers its customers a complete SATISFIED or REFUNDED guarantee.
If you are not convinced of what you purchased, you have 15 days to return it to DRYCRI and obtain a full refund(*) of the purchase.
The right of withdrawal is exercised by sending, within the established deadline, a written communication to the following email address: info@drycri.com

The Right of Withdrawal is understood to be exercised correctly if the following conditions are also fully respected:
• The products must not have been used, worn, washed or damaged;
• The identification tag must still be attached to single-use seal products;
• Products must be returned in their original packaging;
• The products must be accompanied by the return coupon which is contained in the package;
• Returned products must be sent to DRYCRI in a single shipment. DRYCRI, in fact, reserves the right not to accept items of the same order, returned and shipped at different times;
• DRYRI must receive the returned products within thirty (30) working days from the date you received the products.

If the Right of Withdrawal is exercised following the methods and terms indicated in the previous paragraph, DRYCRI will reimburse any sums already collected for the purchase of the products, net of shipping costs for the delivery of the purchased products.

If the methods and terms for exercising your right of withdrawal are not respected, as specified, you will not be entitled to a refund of the sums already paid DRYCRI; however, you will be able to get back, at your expense, the products in the state in which they were returned to DRYCRI. Otherwise, DRYCRI may retain the products, in addition to the sums already paid for their purchase.

If the integrity of the goods and seals is contested, DRYCRI will refund the customer within 30 working days from the date the goods return to the company.
 

The right to withdraw from the contract concluded with DRYCRI can be exercised without any penalty and without specifying the reason, within 15 working days from the day of receipt of the products purchased on drycri.com
It is understood that, according to the provisions of article 67 of the Consumer Code, the substantial integrity of the product is an essential condition for exercising the right of withdrawal: therefore, used and/or damaged items will not be reimbursed following ordinary use.
Returned merchandise will be refunded by reversal of the original payment transaction, within 15 days of the return verification date.

The Right of Withdrawal is understood to be exercised correctly if the following conditions are also fully respected:
• The products must not have been used, worn, washed or damaged;
• The identification tag must still be attached to single-use seal products;
• Products must be returned in their original packaging;
• Returned products must be sent to DRYCRI in a single shipment. DRYCRI, in fact, reserves the right not to accept items of the same order, returned and shipped at different times;
• Drycri must receive the returned products within 15 working days from the date you received the products.

If the Right of Withdrawal is exercised following the methods and terms indicated in the previous paragraph, DRYCRI will refund any sums already collected for the purchase of the products.

DRYCRI will return, in addition to the sums collected for the purchase of the products, also the shipping costs for the delivery of the purchased products, only in the event that the return of the products takes place for reasons attributable to DRYCRI, such as in the case in which the products possess the essential characteristics promised, or have manufacturing defects.

If the methods and terms for exercising the right of withdrawal are not respected, as specified, you will not be entitled to a refund of the sums already paid DRYCRI; however, you will be able to get back, at your own expense, the products in the state in which they were returned to DRYCRI. Otherwise, DRYCRI may retain the products, in addition to the sums already paid for their purchase.

If the integrity of the goods and seals is contested, DRYCRI will refund the customer within 15 working days from the date the goods return to the company.
It will be the customer's responsibility to provide DRYCRII with the bank details (Cod. ABI CAB Current Account of the holder of the delivery note), in order to obtain a refund of the price. We will issue a refund for the returned items by reversing the original payment, then directly to your credit card, or through PayPal (based on how you paid for the order). In this regard, we remind you that the credit times on your credit card do not depend on us, but on the contract you have agreed with the card manager.

ATTENTION!!
We invite you to pay the utmost attention in selecting the color of the product for sale. Any errors in the choice of the variant will be replaced at the customer's expense.
Remember that the items must be received intact and in the same state in which they were received, with the original packaging and tags indicating the barcode and any other material that is part of the package.
Transportation charges for the original shipment of the order will not be refunded.

 

GENERAL CONDITIONS OF USE
General conditions of Sale.

a) The offer and sale of clothing products and accessories bearing the DRYCRI – MILANO brand on the website www.drycri.com are governed by the following General Conditions of Sale.

b) The products marked with the DRYCRI – Milano brand, purchased on the website www.drycri.com, are produced and sold by ON I' ANA' GROUP, Via triulziana 10/12, San Donato Milanese (MI) mail: info@drycri .com
c) The purchase transactions are governed, among other things, by the provisions of Legislative Decree no. 206 of 09.06.2005 (Consumer Code) pursuant to which:
I) "online sales contract" means the distance contract, i.e. the legal transaction concerning movable goods and/or services stipulated between a professional, in this case ON I' ANA' GROUP through the online service www. drycri.com, and a consumer, in the context of a distance selling system organized by the trader who, for this contract, only uses the distance communication technology known as the Internet;
II) "professional" means the natural or legal person who acts in the exercise of his business or professional activity, or one of his intermediaries;
III) "consumer" means the physical person of legal age who acts for purposes unrelated to any entrepreneurial or professional activity carried out.

ART. 1
ACCEPTANCE OF THE GENERAL CONDITIONS OF SALE
a) All contracts will be concluded directly by accessing the website corresponding to the address www.drycri.com, where the customer can conclude the contract for the purchase of the desired good and/or product by carefully following the instructions and foreseen procedures.
b) These general conditions of sale are an integral and essential part of the sales contract, for this reason they must be examined "online" by the customer, before completing the purchase procedure. The forwarding of the order confirmation therefore implies full knowledge of them and their full acceptance.
c) The general conditions of sale may be updated or modified at any time by ON I' ANA' GROUP. which will communicate it through the pages of the website. The customer undertakes and obliges to provide for their printing and conservation.
d) The customer, by electronically sending the confirmation of his purchase order, unconditionally accepts and undertakes to observe, in his relations with ON I' ANA' GROUP., the general conditions of sale, including the payment conditions illustrated below, declaring that he has read and accepted all the information provided to him.
e) ON I' ANA' GROUP.  does not consider itself bound by different general conditions unless previously agreed and accepted in writing.

ART. 2
SALES PRICES AND PURCHASE METHOD
a) All sales prices of the products displayed and indicated on the website www.drycri.com for which they constitute an offer to the public pursuant to art. 1336 of the civil code, are inclusive of VAT and all other taxes regarding the sale.
b) The total cost of shipping and transport will be clearly indicated and displayed before completing the order.
c) The purchase contract is concluded through the exact compilation and the consent to the purchase expressed through the accession given "on line", subject to the successful completion of the payment.
d) the customer can pay for the goods ordered using the payment methods indicated "online" at the time of purchase.

ART. 3
DELIVERY METHODS
a) Shipping costs
Shipping costs are calculated based on the country of destination.
Italy and the Republic of San Marino
- FREE
All other countries
– CALCULATED BASED ON THE PLACE OF SHIPPING

b) ON I' ANA' GROUP will deliver the selected and ordered products to the trusted courier, thereby completing the delivery, so that they are transported to the customer at the address indicated by him.
c) ON I' ANA' GROUP  will do its best to fulfill the orders sent within 10 working days and in any case the goods purchased will be delivered within the terms set out in art. 54 of Legislative Decree 205/06, within 30 days starting from the day following that on which the consumer sent the order to the professional. No responsibility can be attributed to DRYCRI for delayed or non-delivery due to force majeure or unforeseeable circumstances.
d) the customer is required to verify, upon receipt, the conformity of the product delivered to him with the order placed; only after this verification, and obviously subject to the right of withdrawal provided for in point n. 6, the customer must sign the receipt documents. By filling in the personal data form in the registration procedure necessary to activate the procedure for the execution of this contract and the related further communications, the consumer and/or customer authorizes ON I' ANA' GROUP to communicate non-sensitive personal data (residence, telephone number) to trusted couriers and/or shippers used for the delivery of the purchased goods in order to allow the necessary procedures for their delivery.
e) Customs charges are always charged to the customer.

ART. 4
RESPONSIBILITY
a) ON I' ANA' GROUP assumes no responsibility for disservices attributable to force majeure such as, by way of example, accidents, explosions, fires, strikes and/or lockouts, earthquakes, floods and other similar events which prevent, in in whole or in part, to execute within the times agreed in the contract.
b) ON I' ANA' GROUP will not be liable to any party or third party for damages, losses and costs incurred as a result of the non-execution of the contract for the reasons mentioned above, the customer having the right only to a refund of the price paid.
c) Likewise, ON I' ANA' GROUP. is not responsible for any fraudulent or illegal use that may be made by third parties of credit cards and other means of payment when paying for the products purchased. ON I' ANA' GROUP, in fact, at no time during the purchase procedure is able to know the customer's credit card number which, by opening a secure connection, is transmitted directly to the bank service manager.

ART. 5
CUSTOMER OBLIGATIONS
a) ON I' ANA' GROUP produces and sells high quality clothing and accessories; however, if the products ordered are found to be defective, the consumer is obliged to report the defect in writing by e-mail within ten days of discovery, under penalty of forfeiture.
b) the customer undertakes and undertakes, once the "online" purchase procedure has been completed, to print and keep these general conditions, which, however, he will have already viewed and accepted as an obligatory step in the purchase, as well as the specifications of the product being purchased, and this in order to fully satisfy the condition referred to in articles 52 and 53 of Legislative Decree 205/06;
c) it is strictly forbidden for minors to conclude an order "on line".
d) the customer is strictly prohibited from entering false, and/or invented, and/or fictitious data in the registration procedure necessary to activate the procedure for the execution of this contract and the related further communications; the personal data, address, telephone number and e-mail must be exclusively one's real personal data and not of third parties, or of fantasy.
e) it is expressly forbidden to enter data of third parties. ON I' ANA' GROUP reserves the right to legally prosecute any violation and abuse, in the interest and for the protection of all consumers.
f) The customer indemnifies ON I' ANA' GROUP from any liability deriving from the issue of incorrect tax documents due to errors relating to the data provided by the customer, being himself solely responsible for the correct insertion.

ART. 6
RIGHT OF WITHDRAWAL AND COMPLAINTS
a) Pursuant to art. 64 of Legislative Decree 205/06, the consumer can exercise the right of withdrawal and return the product received, in compliance with the terms and methods set out below.
b) The consumer who for any reason is not satisfied with the purchase made has the right to withdraw from the stipulated contract, within 15 days from the date of delivery.
c) If he has exercised the right of withdrawal, the consumer must make the return request following the procedure indicated. The items must be returned and received intact and in the same state in which they were received, provided with the original packaging and tags indicating the barcode and any other material that is part of the package.
d) In the event that all the conditions and obligations of the consumer set out in the previous points have been met, ON I' ANA' GROUP will refund the sale price of the purchased item by direct crediting to the card used for payment or to the PayPal account, within 15 working days from the date of receipt of the goods by our logistics.
e) The consumer who wishes to change size or color can place a new order.
f) In the event of returns following errors by the ON I' ANA' GROUP Company (wrong size, non-compliant color, etc.) simply send an e-mail to info@drycri.com indicating the order number / tax receipt number / items you wish to return and briefly explaining your request. In this case, the Company will reply as soon as possible providing all the information necessary for the correct resolution of the problem.

ART. 7
TERMS OF PAYMENT
a) By filling in the appropriate space, present on the website of the banking payment system, the consumer and/or customer authorizes ON I' ANA' GROUP.  to use their credit card and to debit your current account in favor of ON I' ANA' GROUP. the total amount highlighted as the cost of the purchase made "on line". The entire procedure takes place via a secure connection directly connected to the bank which owns and manages the online payment service, which ON I' ANA' GROUP  cannot access.
b) Should the consumer exercise the right of withdrawal, as provided for by these contractual conditions, the amount to be refunded will be credited directly to the credit card or PayPal account.

ART. 8
EXPRESS TERMINATION CLAUSE
a)ON I' ANA' GROUP  has the right to terminate the stipulated contract by simply notifying the consumer and/or customer with adequate and justified reasons; in this case the customer will only be entitled to a refund of any amount already paid.
b) The obligations assumed by the customer pursuant to art. 7 of these conditions (customer's obligations) as well as the guarantee of the successful completion of the payment that the customer makes with the means referred to in art. 2, are of an essential nature, so that by express agreement, the non-fulfillment by the customer of only one of these obligations will determine the legal termination of the contract pursuant to art. 1456 of the civil code, without the need for a judicial decision, without prejudice to the right of ON I ANA' GROUP  to take legal action for compensation.

ART. 9
JURISDICTION AND COMPETENT COURT
a) Any dispute relating to the application, execution, interpretation and violation of the purchase contracts concluded "online" through the website www.drycri.com is subject to Italian jurisdiction; although not expressly provided therein, these general conditions refer to the provisions of the Civil Code, as well as to Legislative Decree 205/06.
b) For any dispute between the parties regarding this contract, the Court in whose district the consumer is domiciled will have jurisdiction.

Privacy statement
Pursuant to Legislative Decree 196/03, the data collected will be used exclusively to inform periodically about the activities and initiatives of ON I' ANA' GROUP   and will not be disclosed to third parties. The provision of data is optional, however without personal references it will not be possible to provide the requested services. The interested party can exercise the rights referred to in art. 7 of Legislative Decree 196/03. The data controller is ON I' ANA' GROUP.

Please read our Privacy Policy carefully, which applies both in cases where you access the website and decide to navigate within it and use its services, without purchasing any product, and in case you access www. drycri.com, decides to browse and use its services and purchase the products.
DRYCRI respects the right of its users to be informed regarding the collection and other processing operations of their personal data
For this reason, we have configured www.drycri.com in such a way that the use of your personal data is minimized and in such a way as to exclude the processing of your data when the purposes pursued in individual cases can be achieved through the use of anonymous data (such as, for example, in market research aimed at improving services) or through methods, which allow the data subject to be identified only in case of need or at the request of the authorities and police forces (such as, for example , for data relating to traffic and your stay on the website or your IP address).
The decision regarding the purposes, methods of processing your personal data and the tools used, including the security profile, are the responsibility of DRYCRI, as owner of the processing of personal data of users of www.drycri.com.
Drycri may modify or simply update, in whole or in part, the privacy of www.drycri.com also in consideration of the modification of the law or regulation that govern this matter and protect your rights. Therefore, please access this section regularly to check the publication of the most recent and updated Privacy Policy of www.drycri.com.

 

HOW WE USE YOUR PERSONAL DATA AND FOR WHAT PURPOSES
Your personal data is collected and processed by DRYCRI for purposes strictly connected to the use of the website, its services and the purchase of products through the website. Your personal data may also be used in other processing operations, however, in terms compatible with these purposes
In particular, your data may be processed for the following purposes:
as part of the website registration processes, we collect your personal data (such as, for example, your personal data, user ID and password, e-mail address, gender,) through the relevant registration form to provide you with the services of access to restricted areas ofwww.drycri.comand for sending the Order Confirmation by e-mail;

• to provide assistance services (Customer Service), we collect your personal data (such as, for example, your user ID and password) for purposes necessary to give you all the information about the services of www.drycri.com and the purchase of the products on www.drycri.com;
• as part of the product purchase processes on www.drycri.com we collect your personal data (such as, for example, personal data, e-mail address, postal address, credit card and bank details, telephone number) through the order form for the sale of products on www.drycri.com;
• as part of the request for technical assistance services, we collect your personal data to provide you with information on navigation problems, browser compatibility and visualization or loading of the www.drycri.com web pages;

Your personal data is mainly processed in electronic format and in some cases also in paper format, such as for example when the processing of your data is necessary to prevent fraud on www.drycri.com.
Your personal data will be kept in the form that allows your identification for the time strictly necessary for the purpose for which the data were collected and subsequently processed and, in any case, within the limits of the law.
To ensure that your personal data is always accurate and up-to-date, however pertinent and complete, please notify us of any changes that have occurred.
Your personal data will not be disclosed to third parties for purposes not permitted by law or without your express consent.
Your personal data may be disclosed to third parties only when this is necessary to follow up on the conclusion of the contract, for the execution of remote electronic payment services, by credit/debit card, if you decide to purchase a product on www. .drycri.com Furthermore, your data may be communicated to police forces or judicial authorities, in compliance with the law and following a formal request by such subjects, for example as part of the anti-fraud services of www.drycri.com . Your data will also be accessible to the Data Processors as indicated above and for the specific purposes indicated in the same paragraph. In all these cases, your consent is not required.
Your personal data may be disclosed to the public only with your consent and only as part of the provision of services on www.drycri.com.
Your personal data will not be transferred abroad to countries other than those belonging to the European Union, which do not ensure adequate levels of personal protection. If this is necessary to provide you with services or to conclude a contract with DRYCRI for the purchase of products, we assure you that the transfer of your personal data to countries that do not belong to the European Union and which do not ensure adequate levels of protection , will be performed only after the conclusion between DRYCRI and said subjects of specific contracts in compliance with the applicable law and regulations.
We inform you that DRYCRI processes the personal data of its users only for purposes strictly connected to the provision of services on www.drycri.com, to the conclusion of product sales contracts and, with your consent, to inform you of new commercial initiatives strictly related to the and website services.
DRYCRI processes your personal data for direct marketing purposes, including by email, only with your consent.
It may happen that DRYCRI finds itself processing personal data of third parties communicated directly by its users to DRYCRI, for example in the event that the user has purchased a product to be delivered to a friend or when the person who pays the price for the purchase of the product is different from the subject for whom the product is intended, or even when the user intends to report a service from www.drycri.com to a friend or the offer for sale of a particular product.
In all these cases, make sure you obtain the consent of the person to whom the data refer before communicating them to DRYCRI and informing them about this Privacy Policy because you will be the one and only responsible for the communication of information and data relating to third parties, without that these have expressed their consent and for their incorrect or unlawful use. We inform you that the consent of these people is not necessary only when the data of this subject are communicated to DRYCRI for the conclusion of the contract with DRYCRI in its exclusive favour.

 

WHAT HAPPENS IF YOU DO NOT COMMUNICATE YOUR PERSONAL DATA TO MISS BIKINI
The communication of your personal data to DRYCRI and, in particular, of your personal data, your e-mail address, your postal address, your credit/debit card and bank details and telephone number is necessary with regard to the conclusion of the contract for the purchase of products on www.drycri.com or the provision of other services rendered on the website at your request or when your data is necessary for the fulfillment of obligations deriving from laws or regulations.
Any refusal to communicate, to Drycri, some of your data necessary for these purposes could make it impossible for Drycri to execute the contract for the purchase of products on www.drycri.com or to provide the other services available on www.drycri .com, such as for example to provide assistance services (Customer Service), for sending the Order Confirmation, or, again, to correctly fulfill the legal and regulatory obligations. Failure to communicate the data may constitute, depending on the case, a legitimate and justified reason for Drycri to execute the contract for the purchase of products on www.drycri.com for the provision of services via www.drycri.com.
Depending on the case and, if necessary, from time to time, we will duly inform you of the mandatory or optional nature of the communication of your personal data to drycri.
We will highlight the mandatory or optional nature of the communication of your data, by adding a special character (*) to the mandatory information or only the data necessary for the provision of services on www.drycri.com  and for the purchase of products on www.drycri.com. We remind you that failure to provide optional personal data will not entail any obligation or disadvantage for our users.

 

SECURITY MEASURES
We have adopted security measures to minimize the risk of destruction or loss, even accidental, of the data, unauthorized access or processing that is not permitted or does not comply with the collection purposes indicated in our Privacy Policy
However DRYCRI cannot guarantee its users that the measures adopted for the security of the website and the transmission of data and information on www.drycri.com limit or exclude any risk of unauthorized access or loss of data. We advise you to make sure that your computer is equipped with adequate software devices for the protection of both incoming and outgoing data transmission over the network (such as updated antivirus systems) and that your Internet service provider has taken suitable measures for network data transmission security (such as firewalls and spam filters).

 

YOUR RIGHT TO ACCESS DATA AND OTHER RIGHTS
You always have the right to obtain from DRYCRI confirmation of the existence or not of personal data concerning you, even if not yet registered, and their communication in an intelligible form.
You also have the right to obtain from DRYCRI information about the origin of your personal data; the purpose and method of processing your personal data; the logic applied in case of treatment carried out with the aid of electronic instruments; the identification details of the data controller and data processors; the indication of the subjects or categories of subjects to whom the personal data may be communicated or who can learn about them as, for example, data controllers. All this information is contained in our Privacy Policy
You always have the right to obtain from DRYCRI:
a) updating, rectification or, when interested, integration of your personal data;
b) the cancellation, transformation into anonymous form or blocking of your personal data processed in violation of the law, including data whose retention is unnecessary for the purposes for which the data were collected or subsequently processed;
c) the attestation that the operations referred to in letters a) and b) have been brought to the attention, also as regards their content, of those to whom the data have been communicated or disseminated, except in the case in which this fulfillment is proves impossible or involves the use of means manifestly disproportionate to the protected right.
You will, however, have the right to object in whole or in part:
a) for legitimate reasons, to the processing of personal data concerning you, even if pertinent to the purpose of the collection;
b) to the processing of personal data concerning you for the purpose of sending advertising material or direct marketing or for carrying out market research or commercial communication.
You can freely and at any time exercise your rights, provided that they are within the limits of the law, with a request addressed to Drycri at the e-mail address info@drycri.com to which we will provide an appropriate response.

For all disputes concerning the interpretation, application and execution of these general conditions of sale, the Judge of the place of residence or domicile of the consumer is exclusively competent if located in the territory of the Italian state.

The General Conditions of Sale are governed by Italian law and in particular by Legislative Decree 22 May 199 No. 185 on distance contracts and by Legislative Decree 9 April 2003 No. 70 on certain aspects concerning electronic commerce.

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Further information on terms of use and privacy can be found in the Google Analytics terms of service and in the Google Analytics privacy policy. We point out that on this website, the Google Analytics code was integrated to ensure an anonymous IP address (so-called IP-Masking).

 

TERMS OF PAYMENT

ATTENTION!!
We invite you to pay the utmost attention in selecting the color of the product for sale. Any errors in the choice of the variant will be replaced at the customer's expense.
The payment of the price of the products and the relative shipping costs can be made by credit card. The financial information (for example, the credit/debit card number or its expiry date) will be forwarded, via encrypted protocol, to PayPal, which provides the related remote electronic payment services, without third parties being able in any way have access to it. Furthermore, this information will never be used by DRYCRI except to complete the procedures relating to the purchase and to issue the relative refunds in the event of any product returns, following the exercise of the right of withdrawal, or if it is necessary to prevent or report to the police the commission of fraud on www.drycri.com

Payment methods are by credit card, Paypal.

 

REFUND TIMES AND METHOD
If the integrity of the goods and seals is contested, DRYCRI will refund the customer within 15 working days from the date the goods return to the company.
It will be the customer's responsibility to provide DRYCRI with the bank details (Cod. ABI CAB Current Account of the holder of the delivery note), in order to obtain a refund of the price.

 

PURCHASE METHOD
ATTENTION: It is possible to purchase a maximum of 5 pieces per shipment!